FAQ’s

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How much does everything cost?

At Acne Free LV, we strongly believe in being upfront and transparent about costs associated with your treatments. We have set our consultation and treatment costs significantly lower than suggested, therefore we do not offer further discounts or packages.

The cost for a consultation is $40. The cost of 1 treatment is $60. 6 total Acne treatments two weeks apart are recommended to see start seeing optimal results along with the use of our home care products twice a day. However, each case is individual and some may notice improvements sooner. 

Do I have to use your skincare? Can I also use other product? 

Home care routine is an absolute must in order to be on the program. These products will need to be purchased at your first appointment and consultation if you decide to move forward onto the program. The price for the initial products is $120 plus tax and last about 8-10 weeks.

These products are significantly discounted and typically cost about $5-$8 more per item than we charge. It is our goal to help and reach as many Acne sufferers as possible. 

Throughout the duration of your treatments, you may be recommended to switch, add-on or increase a specific product as needed. This is only to bring forth the absolute best results you can achieve. 

We strongly advise against using outside products while on the program. This can be discussed further during your consultation. 

What is your policy regarding minors?

Here at Acne Free LV, we absolutely adore teens. All we require for anyone under 18 years of age is that a parent or guardian be present at the initial consultation. It is the responsibility of the parent to read and sign any consent and agreement forms. 

I‘m pregnant. Can I still become a client?

Yes. You can receive specific skincare treatments. However, they will be adjusted according to the contraindications for pregnancy. For more questions regarding these adjustments, please contact us. 

Do you accept insurance?

We do not accept insurance. We accept Debit, Credit and Cash. 

Do you have a referral incentive?

Referrals are very much appreciated. We give a $10 credit towards any future treatments to any existing client who refers anyone who joins our program.  

What is your cancellation policy?

Please give at least 24 hours notice if you decide to cancel your appointment. Failure to give 24 hour notice or No-Shows will require a $50 fee before rebooking your next appointment. This also applies to rescheduling appointments without 24 hour notice. We have a high demand for bookings and can not accommodate such a loss for these type of occurrences. Thank you for understanding. 

Can I bring a friend, parent or small child into the treatment room during my services?

Our policy is that there only be two individuals in the treatment room during skincare services. We strive to give the absolute upmost attention to you. We require a distraction free working space for safety reasons. Parents and friends are kindly asked to wait in our lounge during treatments. 

It is strongly advised to arrange child care prior to arriving for your treatment.

Appointment Confirmations

We use Square scheduling system to keep things as easy and convenient for our clients to mange their appointments. Through this easy texting system, you can easily reschedule or cancel appointments 48 hours in advance. Please respond to the automated request for confirmation that is sent out 48 hours prior to your appointments. Failure to confirm your appointment, will result in automatic cancellation within 24 hours to accommodate others interested in an appointment.weekend s